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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
The learner guides have been aligned to learner cohorts
Core units CHCDIV001 Work with diverse people HLTAAP002 Confirm physical health status HLTINF001 Comply with infection prevention and control policies and procedures HLTOUT001 Implement safe access and egress HLTOUT004 Assess and deliver basic clinical care HLTOUT008 Manage a scene HLTOUT010 Communicate in complex situations to support health care HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units BSBMED301 Interpret and apply medical terminology appropriately CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically HLTWHS005 Conduct manual tasks safely BSBLDR301
A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace
Units of competency ICTWHS202 Work safely in a radio frequency electromagnetic radiation environment ICTNWK417 Build an enterprise wireless network ICTTEN416 Install
Unit Knowledge Guide-RIICWD507D Prepare detailed geotechnical design FSK Units of competency SITXCCS007 EnhanceOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
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